Privacy Policy

At The Pools (Football Pools) (the "Site" or "Service"), we respect your right to privacy and are committed to protecting any personal data that you share with us when using our website, mobile applications, or other digital platforms.

This Privacy Policy sets out the types of information collected by us and how it is used. It also explains how we comply with UK data protection laws and regulations, including but not limited to:

• The General Data Protection Regulation (GDPR)
• The Data Protection Act 2018
• Any subsequent legislation or updates

Data Collection

When you use the Site, create an account, or participate in activities, we may collect various types of information from you. This includes:

1. Contact Information: Your name, email address, phone number, and physical address.
2. Account Registration Data: Username, password (hashed for security), and any other registration details provided during the sign-up process.
3. Usage Data: Details about how you use our Site, such as pages visited, searches made, and features used.
4. Cookies: We may place small text files on your device to collect usage data, store login credentials, or enable functionality.

Data Use

We use collected information for the following purposes:

1. To provide and improve the Services;
2. For authentication, account management, and security purposes;
3. To offer you a personalized experience based on your preferences and history with us;
4. For marketing activities, such as promotions, offers, or updates about our services and products;
5. To comply with applicable laws, regulations, and guidelines.

Data Sharing

We may share information collected from you in the following situations:

1. With affiliated companies and service providers who assist us in running the Site;
2. With partners and third-party suppliers for promotional activities or to deliver specific features within our Service;
3. When necessary by law to comply with regulatory requirements, prevent fraud, or protect rights;

Data Storage

Your data will be stored securely on servers hosted in the United Kingdom or any other location that complies with GDPR regulations.

Your Rights

As a user of the Site and holder of personal data, you have certain rights:

1. Access: You can request access to your information held by us.
2. Correction: If you believe there are inaccuracies or need corrections made, please notify us.
3. Erasure: In some cases, we will erase your information as per applicable laws and regulations;
4. Portability: You have the right to transfer personal data that has been provided directly by you for your own purposes.

How Do I Exercise My Rights?

You can exercise these rights:

1. By writing to our address: The Pools (Football Pools) Address, Walton House 55 Charnock Road Liverpool L67 1AA
2. By contacting us via email
3. Using the contact form on the website.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time, including without limitation by changing or adding new sections. Such changes will be effective 30 days after posting.

By using The Pools (Football Pools)'s Site and Services, you acknowledge your understanding of our commitment to protecting personal data and agree to comply with these policies as applicable at any given time.

Complaints

If you have concerns about how we handle your information or believe that we are not in compliance with UK GDPR legislation, please do contact us directly. We will investigate promptly.

Alternatively, if you feel that there has been an infringement of the Data Protection Act 2018 or a failure to comply with this Privacy Policy, you can report it to the Information Commissioner's Office (ICO) at:

Information Commissioner’s Office

Wycliffe HouseWater LaneWilmslowCheshire SK9 5AF

Phone: +44 (0)303 1234 0123